Terms and Conditions

Training Payments and Refunds

We sometimes offer promotional discounts for events. Discounts and promotions are offered on full rate tickets only for the events specified only and are not cumulative. Only one discount or promotion can be applied per ticket or group registration.

We do not offer refunds if you do not attend the course or if you cancel within the 7 days prior to the event. Refunds requested earlier than 7 days are available, less any non-refundable expenses we have incurred.

We may postpone or cancel an event at our discretion when the services cannot be provided satisfactorily. We will let you know as soon as possible if this occurs. No compensation is payable for postponement.

If you request an invoice, the full amount must be paid within 14 days, or no later than 48 hours before the event. Registrations will not be held after the invoice due date and may be sold to other customers